We typically respond to WhatsApp messages within 15 minutes during business hours (9 AM - 6 PM, Monday to Saturday). For messages outside business hours, we respond first thing the next working day.

Basic support and advisory services are completely free for our existing clients. This includes portfolio queries, SIP assistance, and general investment guidance. For comprehensive financial planning and portfolio management services, we have transparent fee structures that are discussed upfront.

For efficient support, please keep your folio numbers, PAN card details, and specific query ready. For portfolio-related queries, having your latest statement handy helps us provide faster and more accurate assistance.

Yes, we provide limited support on Saturdays (9 AM - 2 PM). While we may not be available for immediate complex portfolio analysis on weekends, we do respond to urgent queries and messages that come in over the weekend on the next working day.

You can share documents securely through WhatsApp (for smaller files) or via email for larger documents. We maintain strict confidentiality and data security protocols. Never share sensitive documents through unsecured channels.